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Peru Tourist Information
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What our clients say
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SEPTEMBER,2006
NAME: NORIKO IMAMURA
Ogawa-Higashi,Tokyo – 197-0822
+507-215-3187
Email Address:norididi@aol.com
We have safely returned from our unforgettable journey to Peru and would like to
thanks you and your company with all the helpers, who made our trip stress free
and perfect for all the help you have given us.
All details, as planned and explained by you were matched by your organization
and all arrangements were very good, beginning with the airport pick up service
to the tour guides and the selection of hotels in Lima, Cuzco and Aguas
Calientes. We all enjoyed this trip and shall recommend your services to our
friends, who may plan to visit Peru in future.
I have also taken the liberty to write to the publishers of THE LONELY PLANET to
include your company into a list of travel services recommended to potential
visitors to your country.
With best regards, KLAUS KALTENTHALER and NORIKO IMAMURA.
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SEPTEMBER,2006
NAME: SHANTA SAHADEO
Etobicoke,On-M8V4B2,CA
416-901-4085
Email Address: shanta19992003@yahoo.ca
Hi Jessica,
Hope you are well! We arrived back in Canada safe and sound but I miss Peru very
much and have decided that I will be coming back to do all the things that I
didn't get to do this time around.
Jessica, MANY THANKS for being my angel and rescuing me at the airport - I
barely made it onto the plane before take off. You are the best!! Anjalee and I
were really impressed with the services we received and everyone we met from
Peru Gateway and we've been singing your praises to all our friends.
Already looking forward to being back in Peru.....
Love,
Shanta
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SEPTEMBER,2006
NAME: SALLY ATTFIELD
Secaucus, NJ – 07094.US
1201 406 6749
Email Address: saattfield@gmail.com
Just to say I had a wonderful trip in Cusco - what a beautiful part of the world.
The people were wonderful and everything was great. Thanks again for all your
help.
Sally
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JULY,2006
NAME: JOHN BUDZINSKI
West Chester
PA – 19382,US
Email Address: JCBUDZINSKI@aol.com
1-610-7932138
Just wanted to thank you for setting up such a wonderful trip for us. The trip
was everything we hoped for and more. Your choice of accommodations were
excellent. All of the tour pick ups were on time and all of the tour guides were
wonderful (see note below). We were truly impressed by your detailed scheduling
and care in setting everything up. Thank you for taking such good care of us.
Your professionalism and consideration to our needs is much appreciated.
Two comments.
On the Nazca tour, although the guide was very pleasant and personable, he
apparently procrastinated in actually setting up the flight and although we
arrived in Nazca around noon we did not go to the airport until about 3:00 and
then got on the last flight of the day. As a result we returned to Lima near
midnight.
Arequipa is wonderful and should be put high on your list of recommendations. It
is also a great place to acclimatize to the altitude. The hotel was wonderful
and the tourguides excellent. The colonial city contrasts well with the Machu
Pichu travel.
Please let us know if you would like any additional comments on the tours or
accommodations we used during our stay.
Warm regards,
John and Carol Budzinski
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AUGUST,2006
NAME: STEPHANIE SANCHEZ
Denver, CO 80231,US
Email Address: stjosa@gmail.com
406-579-0226
I wanted to write a quick note and let you know that our vacation was excellent.
The whole trip went well and without any problems. Thank you so much for the
time you put into planning our trip. It was excellent. I will definitely
recommend your agency to my friends.
Have a great day.
Stephanie Sanchez
JULY,2006
NAME: CLAUDIA PERALTA NASH
ID – 83702,US
Email Address: claudianash@boisestate.edu
208-426-2846
I want to send an email to your company, and I hope this is the right way to do
it, to thank you for all of your help planning the trip. You were fabulous,
extremely helpful and very patient. The experience was excellent with both the
hotel (Roosevelt and the rides from the airport to hotel, etc). I am very
impressed with you commitment to make sure that I had everything in order.
Thank you very much for everything, I will absolutely recommend your company to
anyone of my friends.
Thanks
Claudia
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SEPTEMBER, 2006
NAME: JOY & DAVID PEYTON
VA-22043,US
Email Address: dpeyton@cox.net
703-536-3470
I want to send you feedback on our trip, which we REALLY ENJOYED!!! Can you
please share this with the relevant staff at Peru Gateway…
The trip you all planned was GREAT!! We had such a lovely time!! Your hotel
choices were wonderful. We enjoyed all of them.
The contacts you set up were also wonderful -- It was you, right? Who helped me
in Lima when I left my daughter's passport at the airport. You were a lifesaver!!
Marleni with Orquidea Travel in Cusco and Antonio, our tour guide in Puerto
Maldonado, were so very friendly, welcoming, knowledgeable, and helpful.
The pickups were all on time, efficient, friendly, and well done.
I wish you all the best.
Joy Peyton
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AUGUST,2006
NAME: PETER & MARGARET ROBERTS
South Australia – 5093,AU
Email-Address: pmroberts@aapt.net.au
(08) 8396 0511
We are now back in Australia and would like to let you know how much we
enjoyed our holiday in Peru. It was a wonderful experience - we saw so
many amazing things and everyone we met was very kind and helpful.
We would like to congratulate Peru Gateway Travel on its excellent service -
from the moment Jen met us at Cusco airport to the moment Paula and Gustavo
took us to the Lima airport (at 3.45 am!!). The guides were excellent
(especially Maria in Lima), the hotels very comfortable and the hotel staff
very friendly. We particularly enjoyed our time at the Orquidea in Cusco
where we felt part of the family.
Please pass our appreciation on to your management and to all the guides and
hotel staff.
With kind regards - Margaret & Peter Roberts.
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JULY,2006
NAME: STEPHEN AND LAREN CARKIN
NH – 03110,US
Email Address: Cark_Inn@comcast.net
603-472-8509
We are back in the United States and wanted to take a moment to thank you
for all your help in planning our trip to Peru. We had a wonderful trip.
Your country is beautiful and we found the people to be friendly, helpful,
and gracious. Gateway Travel Peru made everything so easy. The hotels were
perfect. We particularly liked El Presidente in Aguas Calientes. All the
transfers from the airports to the hotels worked perfectly. Our tour in Lima
with Vanessa was very informative and she was excellent. The driver was also
very good and his name was Pepe. We highly recommend them. We also had a
great tour with Jorge in the Sacred Valley. He was very passionate and knew
many things. Our connections on the train to Aguas Calientes went well. We
liked having the extra day where we could go back to Machu Picchu the second
day. Thank you (muchas gracias) again for all your planning. We will
recommend your company to anyone we know going to Peru. Sincerely, Steve,
Laren, and Sam Carkin
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FEBRUARY 2005
Name: ROBERT BIRD
E-mail Address: anirishbird@hotmail.com
Orquidea Tours,
I would like to express my gratitude to your company for what turned out to be
one of the most amazing trips of my life. My group visited Peru through your
travel agency Feb 11-24. We had a great time, and our trip only got better as
the days went on. I would like to make note of things that I found to be
exceptional:
The Nazca Tour with Brady
The La Gruta Hostal
The Cusco City Tour and Sacred Valley Tour with Freddy The Inca Trail and Machu
Picchu Tour with Diego.
Everything we experienced was outstanding, but I wanted to make special note of
these events. One of the best things we encountered was having Ms.
Milagros Vergaray (Milly) along with us for a while. She was very nice,
knowledgeable, and very helpful to us all. She is a true asset to your company.
You really outdid yourselves with our tour, and I will be sure to recommend you
and your services to anyone.
Thank You For Everything!
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FEBRUARY 2005
Name: DAVID LEVY
E-mail Address: davidlevy@shaw.ca
We have just come back from our very packed, exciting and
wonderful trip in South America. You did a marvellous organization job, the
coordination was magnificent, everyone involved was at the right place at
precisely the right moment, and we saw just about as much as anyone could in
such a short time. Thank you for being so efficient and watchful of every detail.
Needless to say, we enjoyed every minute of the trip in spite of some very minor
health problems.
One comment : the Cumberland Hotel in La Paz is thumbs down. While walking
around the city with the guide, we noticed the Gloria Hotel, also ***, which
appeared superficially at least, much nicer. Thank you Milly and Gisella for
your excellent work. Hasta la vista.
Rachel Levy (David Levy's mother).
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JANUARY 2005
Name: HERBERT FONTECILLA
E-mail Address: hfontecilla@comcast.net
We're finally back from our holiday in South America. Want to
thank you
very much for your help during our visit to Peru in early
January. Everything worked out perfectly. Everyone who met us at the
hotels, airports, train station, the tour guides, the drivers, everyone was
friendly, pleasant, and on time. It all contributed to an excellent stay
in Peru. Great job.
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JANUARY 2005
Name: CLAUDE LEE BOOKOUT
E-mail Address: cbookout@austin.rr.com
Sandra and I safely returned home last night. Thank you
for all your assistance while we were in Peru. You helped make our experience
there very lovely and memorable. The entire tour you arranged for us was perfect!
Words alone can not describe how smoothly your arrangements were for us. I hope
that we can visit Peru again; and when we do, we will certainly look forward to
using your services again. We will certainly recommend your travel services to
our friends who may be traveling to Peru.
Also, I hope that your leg is healing well. Get well soon!
Thank you for the Birthday wishes, also!
I will forward some photographs to you from our trip in the next few days.
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FEBRUARY 2005
Name : Damiana Iannazzi
ROME
ROME - 00144
ITALY
it's been quite a bit since we came back from our journey in Peru, which we
(4 people) visited "far and wide" with the Peru Highlights 11 days tour,
offered by your agency and which we found through your web site.
As you may know, we've also filled in all the official feedback forms
provided by the different tour guides we met at each place and the overall
feedback form sent via email by one of your colleagues.
However, on top of these, we feel we want to spend a few additional words in
order to thank you (and your agency) so much for the excellent service
you've provided us with throughout the tour!
The reservation process (completed via web and phone) has been great, in
spite of our pretty short lead time, which led us to change the arrival's
dates at the very last minute (4 days before the actual arrival in Lima).
Once in Peru, in each and every city we arrived (either via plane or bus) we
found one of your representatives standing there, waiting for us and ready
to drive us to our hotels. Punctuality has definitely been one of your key
strenght!
The hotels you booked for us were absolutely wonderful: nice and clean - of
course - but also really peculiar in their unique Peruvian/Inca style, which
we appreciated a lot! Special mention goes to the Sonesta Posada in
Arequipa, to the Colca Lodge and to the Picoaga in Cusco. We really enjoyed
our stay there and the special atmosphere that we could breath!
All the tour guides were really polite, dedicated, and very well prepared on
what to tell us. On top of this, they really embodied the typical Peruvian
attitude (which we liked so much!), always smiling and ready to help you or
welcome you as a foreigner, which made our days even better... :)
Among all of them, we would like to dedicate a special recognition to
Joanna, the guide we met in Arequipa and that stayed with us for 3 and a
half days (Arequipa city tour + Colca canyon). She's been simply exceptional
in each and every aspect: extremely competent and dedicated, but also very
efficient and reliable in every situation. For example, when we encountered
an issue at the Arequipa airport (leaving for Puno) and were left off the
plane, together with other 15 tourists, because of a deplorable behaviour
from one of the Peruvian internal airline companies, among all the guides
there she was undoubtedly the one that stood up and promptly reacted to the
emergency, talking to the airline personnel, calling other contacts
elsewhere, and ultimately succeeding in getting an alternate solution for
all of us (not only the 4 of us!) to reach Puno.
All in all, our journey in Peru has been really perfect and we've enjoyed it
tremendously! We've brought back with us very nice memories of your country
and of the Peruvian people!
Once again we would like to express our thanks to you and to your agency for
the terrific service you've been able to provide.
Best regards from Italy,
Marco & Damiana Iannazzi
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SEPTEMBER 2004
Name: Vivian Cruickshank
E-mail Address:
vcruic1267@wmconnect.com
Some time has passed since I was there, September 30, but I want
to comment on the good service your company provided.
I had requested transfers between my hotel in Lima and the airport. The service
was exceptional. In Cusco, your service was superb, as well. I was met at at the
airport and taken to the Orquidea Real. The staff at the hotel was great, even
sending out for food for me one night when I was too tired to go myself.
The young woman, Raquel, who was our guide at Machu Picchu, was great. She was
very knowledgeable and so pleasant.
My only disappointment is that I did not have enough time in Cusco, but maybe
another time.
I have recommended your company to a friend, Pamela Cromer, who will be in Peru
in April. I hope she will take my advice and book with you and I hope I will
have the opportunity to use your services again in the future.
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AUGUST 2004
Name: Cesar B Vieira
Gaithersburg
MD - 20878
US
E-mail Address: helovieira@comcast.net
Heloisa and I enjoyed a lot our Cusco-Machu Picchu tour. Your staff is very
friendly, fluent, well prepared and professional. We were particularly impressed
by the effective coordination between all your staff involved in our tour in
Lima, Cusco and Machu Picchu. Thanks and congralations for your services, which
deserve the highest rate in the questionnaire below. We are recommending
Orquidea Tours to our friends interested in visiting Peru.
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JULY 2004
Name: Gene L Stimbert
Oxnard
CA
93035
US
E-mail Address: gstimbert@yahoo.com
The Reservation Service was prompt, safe and reliable.
Orquidea Hostal accommodations were both rustic and charming. The room was clean
and safe. The view of the city and closeness to the Plaza de Armas was
excellent. The Hostal has a security staff that ensured a safe stay. They
carried our luggage for us and arranged for taxis. The included breakfast was
excellent in quality and quantity and the view of the city from the dining room
was very nice.
The staff was courteous and helpful. We highly recommend Orquidea's reservation
service and accommodations to anyone seeking a safe, reliable and economical
stay in Cusco.
Best Regards,
Gene Stimbert (USA)
--------------------------------------------- JULY 2004 Name: Edward M
Miczek
Toronto
ON
M9A 4K2
CA
E-mail Address: emhm@sympatico.ca We can really only say that we were extremely pleased with all aspects
of our tour. Your company and its employees were very courteous,
professional and efficient. Every detail of our trip went smoothly.
Representatives of Orquidea met us at the airports and hotels when they were
supposed to. They always provided us with accurate information as to pick-up
times and other details of the tour. Orquidea rearranged our return flight
from Juliaca to Lima on July 13 at the last minute due to problems with
AEROCONTINENTE and the national strike the next day. This showed that your
company genuinely cared about the welfare of its clients. Even while in
Peru, we were already bragging to other tourists about how happy we were to
be with Orquidea Tours.
We will highly recommend Orquidea Tours to our friends and associates
and will gladly use your company should we decide to visit Peru again.
Thank You all for a wonderful experience in your beautiful and
interesting country.
EDWARD MICZEK and CLIFF MELVILLE
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JULY 2004
Name: william banks
waynesville
NC
28786
US
E-mail Address: wbanks@webtv.net Hi,
We just returned to the USA today. We just wanted to let you know that the trip was incredible. I do a lot of traveling around the world and the trip you put together for us in Peru was one of the best. One of the more remarkable aspects was the coordination of your tour operators.
We were all over the country, dealing with multiple persons. Every single time, the contact person arrived exactly on time, explaining what to expect along the way. I am still amazed at the proficiency and professionalism of all those involved.
Thanks, William and Wendy Banks
--------------------------------------------- JUNE 2004 Name: Jack H. Kroll
Tampa
FL
33602
US
E-mail Address: krollj@aol.com Dear Orquidea Services:
Our recent trip to Peru was wonderful. We were very satisfied with all of our
accommodations. The friendliness and efficiency of the staff both at the
Orquidea Real Hostel and Paracas Hotel were outstanding. All the hotels were
exceptionally clean and service was great, and the breakfasts were very good.
While we were in Puno, we found out late in the evening that our flight (I
booked the flight not Orquida) from Julica to Lima had been canceled. The local
representatives working with Maricarmen Salinas, were able to obtain another
flight for us the same day as our original flight and in fact a couple of hours
earlier than the original flight. We would have been stranded if it would not
have been for the overtime efforts of your staff.
Our guides also helped make the trip a great experience. Sylvia in Cusco was
very good as was Pascual in Machu Picchu. Especially helpful was Brady in
Paracus.
I knew where we wanted to go on the trip and Orquida made it happen. I would
first recommend Peru to my friends and second I would recommend Orquida tours to
them so that they could experience the same high qualify service we enjoyed.
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MAY 2004
Anthony Lavorgna
Atlanta GA 30306
US
E-mail Address: tony_lavorgna@bartonsolutions.com
I am finally back from holiday. Thank you for all you help. My time in Peru was fantastic. As good the first part of my trip was my time in the North was just as good. I am looking forward to visiting next year and will of course you your agency for all of the arrangements. I wish you the best.
--------------------------------------------- MAY 2004 Name: K. SANTOS
Horningsea Park
NSW
2171
AU
E-mail Address:
k_santos@optushome.com.au ;
katherine.santos@tnarobag.com
To all the staff at Orquidea Tours,
I would like to thank you for the very BEST service and friendly staff.
My Husband and I truly appreciate the professionalism of the staff with very
prompt, efficient and helpful service.
The tour guides that you have organised for us in Cusco, the city tour, Sacred
Valley and MachuPicchu was just so EXCELLENT!
To the tour guides that we had ...... THANK YOU and
You were very very very very GOOD!!!! very informative and knowledgeable.
I rate them 200/100!!!.. it was FANTASTIC!
Thank you so much for all your efforts and Keep up the good work that you
provide!
Best Regards,
Katherine & Gianfranco Robino
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MAY 2004
Name: Alaire Lowry
Austin TX
US
E-mail Address: alaire@mac.com
We have been back from Peru for a week and are sorting our pictures and sharing the memories of our splendid trip. We want to thank you for arranging an itinerary that was just right for us. It was reasonably priced, yet we saw all the major sights, and we had the special Machu Picchu experience we wanted. Your staff was friendly, dependable and helpful. The Don Carlos was comfortable, and the service was excellent. We ended up eating most of our meals there in the dining room. (I recommended to them that they install a recirculating fountain in their atrium to make it more
attractive.) They were wonderful about storing our bags, helping us send emails, exchanging money and recommending places to eat and shop. Our reception in Cusco could not have been easier or more pleasant, as Maria Elena was first in line as we came out of the airport, and we were taken quickly to a comfortable lounge in the Don Carlos, where we could relax and receive instructions on registering and joining the various tours. We loved getting the hot cup of mate de coca delivered immediately to our rooms.
The tour to Pisac, Urubamba, Ollantaytambo and Chinchero was very enjoyable.
The lunche on at the Alhambra Restaurant was totally unexpected for the beauty of the setting and the elegance and good taste of the buffet, complete with the best music we heard on the trip. Tom lost his big Trujillo straw hat to the wind, but it caught on a rock in the Patacancha (I
think) River at Ollantaytambo, and a young boy scrambled down and retrieved it, to cheers of the onlookers (and a $10 tip from a grateful Tom, who loves this new hat; it is perfect for sunny, hot Texas). It was nice that Theo stopped the bus to look at stars up in the mountains. Unfortunately, we didn't know much about the southern constellations beyond Alpha Centauri and the Southern Cross.
We enjoyed the city tour but would have liked less time in the cathedral and more time at Ouoricancha, Sacsayhuaman, Puca Pucara and Tambomachay. All three of our guides, Theo, Janette, and Ruben, tried hard to make sure all people joined the group, and that made us a bit late sometimes, but it wasn't bad. We wish their English had been better, as it was sometimes hard to understand them, especially when they turned away from us to another part of the group. Ruben even saved a woman from falling on her face on the rocks when she fainted in the Machu Picchu ruins. The trip to Machu Picchu went off without a hitch. We had excellent seats in the first coach of the train and so were able to get some great pictures along this extraordinarily beautiful route. We followed the instructions given to us about baggage and bus, and soon we were in our very nice room at the Sanctuary Lodge. As you know, this hotel is superb, and we are so glad that you were able to get rooms for us there on short notice, because the quiet evening and morning there at Machu Picchu were unforgettable. Our train trip back and the transfer to the airport went smoothly, and Judy even made some earrings for me from two pendants at the VERY last minute! (We had gone to see the carved pulpit in Iglesia San Blas, and we met Judy on Calle Loreto walking back to the Don Carlos. She converted the pendants and brought them to the hotel in less than 10 minutes.) So, thank you very much for this once-in-a-lifetime experience. We would actually like to come back to Peru, and we will certainly call upon Orchidea Tours again if we do.
Sincerely yours,
Alaire and Tom Lowry
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MAY 2004
Name: Lucas D. Parsch
Fayetteville AR
US
E-mail Address: lparsch@uark.edu
We had a wonderful trip to Peru (Peru Highlights with one night in Aguas
Calientes). The people were friendly, the scenery was outstanding, the guides were enthusiastic and very well-informed, the hotels were comfortable, and the tours were well-organized and educational.
We were very impressed with the logistics of the entire trip. Making arrangements for the tour via email was very easy due to the experienced office staff at Orquidea Tours. (I was especially pleased with how easy it was to reschedule the trip when it became necessary for us to postpone the trip due to an illness in the family). And once we arrived in Peru, contact persons were always there to meet us for our transfers and all of the staff at each location was always ready to help us.
Thank you and Gateway Travel for helping us to arrange this wonderful vacation. We only wish we could have spent more than 12 days in Peru.
There is so much to see.
Luke and Janet Parsch
--------------------------------------------- APRIL 2004
Name: Ming Hai Lim
Redwood City
CA
94065
US
E-mail Address: mug_sie@yahoo.com
Orquidea Tours' staff has been very very professional and most helpful! I will
totally recommend it to all of my friends to take the tours you organise!! Your
promptness of service was remarkable!
Particularly, Maria Del Carmen, both via reservations and who helped us in Cusco
at the Orquidea Hotel deserves commendation for her efforts and attention to our
needs. 2ndly, Dhally and Giselle of your tours' reservations & finance depts
were also most on the ball!
Kudos to Orquidea Tours for an exceedingly well run operation! May I take the
opportunity to wish you every success in your business and its further
development! Thank you again! It made our holiday to Peru my best holiday
experience EVEN despite the physical difficulties I encountered because of the
altitude sickness I endured! And I have traveled to more than 40 countries in
all 6 continents of the world.
Sincerely!
Serene Tan
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APRIL 2004
Name: Matthew J. Walton
Knutsford
Cheshire WA16 8DS
GB
E-mail Address: matthew.walton@winningline.com
I would like to thank you and all your colleagues for making my holiday so enjoyable. Peru is a great country but it was made even better by your assistance.
Everything was well planned, there were no problems and everybody who I dealt with were very good.
It was a great holiday and a shame to come back to the UK!
Thank you very much, I hope to visit again in the future.
Regards,
Matthew Walton
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